Sales Terms and Conditions
Effective Date: November 1, 2025
These terms govern all sales and subscriptions for Favicolor services.
1. Purpose and Scope
These terms regulate all service sales via Favicolor's website at favicolor.com. Placing an order constitutes full acceptance of these terms.
2. Services Offered
Free
€0/month- 1,000 icons/month
Starter
€9/month- 150,000 icons/month
Pro
€29/month- 100,000 icons/month
Service Availability
Services operate continuously except during scheduled maintenance. We provide no guarantee of uninterrupted operation but strive for maximum availability.
3. Pricing and Payment
Currency and Taxes
All prices are displayed in euros (€) including all applicable taxes. The applicable price is that in effect when the order is placed.
Accepted Payment Methods
- Credit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay / Google Pay
Payment Security
Stripe handles all payment processing. Favicolor does not have access to your banking information.
4. Order Process
Subscription process:
- Create an account or sign in
- Select your plan
- Review subscription details
- Complete secure payment
- Receive immediate API access
Confirmation: An email confirmation with order summary and invoice is sent immediately after payment validation.
5. Service Delivery
API access is activated immediately upon payment confirmation. Your API key is available from your dashboard and remains valid for the subscription duration.
6. Subscription Management
Subscription Duration
Subscriptions are available on a monthly basis only.
Automatic Renewal
Subscriptions renew automatically at the end of each period unless cancelled. You will receive a reminder email 7 days before renewal.
Cancellation
You may cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period. No refund is provided for the remaining period.
7. Right of Withdrawal
Legal Right
Under European consumer law, you have a 14-day right of withdrawal from the date of subscription. However, this right is waived if the digital service has begun with your express consent before the end of the withdrawal period.
Refund Policy for First Subscription
As a goodwill gesture beyond legal obligations, we offer a full refund within 14 days of your first subscription if you're not satisfied with the service.
To request a refund, contact: support@favicolor.com
This refund policy applies only to your first subscription and is offered as a courtesy. It does not constitute a legal obligation for subsequent renewals.
8. Refund Policy
Refunds are processed within 14 days of request validation. Amounts are credited to the original payment method. Partial refunds may be granted on a case-by-case basis for annual subscriptions.
9. Warranties and Liability
Service Nature
Favicolor provides favicon and color extraction services. We disclaim responsibility for:
- Accuracy of extracted colors (results may vary by source)
- Availability of source websites
- Perfect alignment with user expectations
Liability Limits
Our liability is capped at the subscription amount. Indirect damages (lost profits, data loss) are excluded.
10. Customer Service and Complaints
Complaints
Written complaints must be submitted within 30 days of purchase. Complaints submitted beyond this period will not be accepted.
11. Intellectual Property
API access grants you a limited, non-exclusive, non-transferable license to use Favicolor services. All intellectual property rights remain with Favicolor.
12. Personal Data
Data processing details are described in our Privacy Policy.
13. Modifications
Favicolor reserves the right to modify these terms with 30 days' notice. Price changes for existing subscriptions take effect at renewal.
14. Jurisdiction
These terms are governed by French law. Courts of Salon-de-provence have exclusive jurisdiction for disputes.
15. Legal Information
Legal entity: FirstTry Studio SASU
Share capital: 1 000,00 €
Address: 149 chemin du puits de la bastidasse, 13122 Ventabren
RCS: 943 553 743 R.C.S. Salon-de-provence
SIRET: 94355374300015
VAT ID: FR63943553743
Email: sales@favicolor.com